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RETRO VERSE

Legal

Terms of Use

Please read these terms carefully before using our website or placing an order. By continuing to use Retro Verse, you agree to be bound by them.

Last updated: 6 May 2026

1. Acceptance of Terms

By accessing or using retroverse.in (the "Site"), you agree to these Terms of Use ("Terms") and our Privacy Policy. These Terms form a binding agreement between you and Retro Verse Pvt. Ltd. ("Retro Verse", "we", "us"). If you do not agree, please do not use the Site.

We may update these Terms at any time. The revised version will be effective from the date it is posted. Your continued use of the Site after changes are posted constitutes acceptance.

2. Eligibility

You must be at least 18 years of age to use this Site or purchase our products. Retro Verse is a sexual wellness and men's vitality product line intended exclusively for adult men. By creating an account or completing a purchase, you confirm that you are 18 or older.

If you are using the Site on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Your Account

We use OTP-based authentication via your mobile phone number. You are responsible for keeping your registered phone number secure and for all activity that occurs through your account. Notify us immediately at hello@retroverse.in if you suspect any unauthorised access.

We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or misused the Service.

4. Orders and Order Acceptance

Placing an order on the Site is an offer to purchase. We reserve the right to accept or decline any order at our sole discretion, including (but not limited to) the following situations:

  • The product is out of stock at the time of processing.
  • There is a pricing error on the Site (we will notify you and offer to fulfil at the correct price).
  • We suspect the order is fraudulent or violates these Terms.
  • The delivery address is outside our serviceable area.

Order acceptance is confirmed when we send you an order confirmation email and assign an order number (e.g., KT-YYYYMMDD-XXXX). Until then, no contract of sale exists.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (₹ INR) and are inclusive of applicable taxes unless stated otherwise.
  • We accept online payments via Razorpay (UPI, debit/credit cards, netbanking) and Cash on Delivery (COD). COD orders attract a handling fee as displayed at checkout.
  • Prices are subject to change without notice. The price at the time you place your order is the price that applies.
  • In the event of a pricing error, we will contact you before dispatching. If you do not confirm at the correct price within 48 hours, we will cancel your order and issue a full refund.

6. Shipping

Please refer to our Shipping Policy for full details on delivery timelines, carriers, and free-shipping thresholds.

7. Returns and Refunds

Please refer to our Returns & Refunds Policy for eligibility conditions, how to initiate a return, and refund timelines.

8. Acceptable Use

You agree not to:

  • Scrape, crawl, or extract data from the Site in bulk using automated tools.
  • Use the Site's APIs or backend endpoints in ways not intended by their design.
  • Place fraudulent, duplicate, or test orders using false information.
  • Impersonate another person or entity.
  • Attempt to gain unauthorised access to any system, database, or account.
  • Use the Site to send unsolicited communications.
  • Post reviews or testimonials that are fabricated, plagiarised, or submitted by someone other than the genuine purchaser.

9. Intellectual Property

All content on this Site — including the Retro Verse name, the Retro Verse name, all trademarks, logos, product images, brand copy, formulation descriptions, and the underlying code — is the exclusive property of Retro Verse Pvt. Ltd. or its licensors and is protected under Indian intellectual property law.

You may not reproduce, distribute, republish, or create derivative works from any content on this Site without our prior written permission.

10. Health and Medical Disclaimer

Retro Verse products are Ayurvedic dietary supplements. They are not medicines in the modern allopathic sense and are not intended to diagnose, treat, cure, or prevent any disease. No specific health outcome is guaranteed. Results vary from person to person. Please read our full Medical & Ayurvedic Disclaimer and consult a qualified physician before use, especially if you have any underlying medical condition or take prescription medication.

11. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that:

  • The Site will be uninterrupted, error-free, or free of viruses or other harmful components.
  • Any specific health benefit will be achieved by using our products.
  • The information on the Site is always complete, accurate, or up to date.

To the fullest extent permitted by Indian law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Retro Verse Pvt. Ltd. and its officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.

In any case, our total liability to you for any claim arising under these Terms shall not exceed the total amount you paid for the specific order that gave rise to the claim.

13. Indemnity

You agree to indemnify, defend, and hold harmless Retro Verse Pvt. Ltd. and its affiliates from any claim, demand, loss, or expense (including reasonable legal fees) arising from: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property rights; or (d) any content you submit through the Site.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.

15. Contact

For questions about these Terms, please contact us at:

Have questions? Contact our team — we respond within one business day.